Silvertown eCommerce Marketing and Consulting Services

ECommerce is hard... sometimes it can be really hard.  From managing product data to processing orders (and everything in between), creating and operating a truly exceptional eCommerce experience is a non-stop endeavor. Silvertown Consultants looks at every aspect of your business to determine the “Why, What and How” it can be successful.

Ecommerce Strategy And Development

We have experience optimizing eCommerce sites of all sizes. So if you have 10 SKUs or 10,000 SKUs or 250,000 SKUs, we understand the pain points. Our experts know how to avoid the worst mistakes that can delay and derail eCommerce websites before, during and after launch.

We’ll start by learning about business. Once we understand your business goals, we will identify (1) specific strengths to build on, and (2) weaknesses that need to be addressed. From there, we’ll determine how we will provide the most value for your business.

If you want to build a whole new website from scratch or simply improve the one that you’re already using, we will help you shorten the distance from idea to reality, regardless of your product, services, and desired platform.

Web Analytics And optimization

Through rigorous analysis of your site's data, we know how to get the most out of your sales and marketing efforts.  We know how to implement, configure and optimize your web analytics with tools like Google Analytics and Adobe Analytics.

First, we will help you identify your Key Performance Indicators. Then, we build a reporting infrastructure so that everyone in your organization receives the right information.

AND MOST IMPORTANT OF ALL: We will teach you how to use the data to make improvements to every aspect of your eCommerce business. Because if it doesn't help you improve your business, you're using the data wrong...

Customer Acquisition and Retention

The key to your business's success are your customers. We are experts in acquiring and retaining high value customers. We specialize in Search Engine Optimization, PPC (SEM), Social Media marketing on Facebook/Instagram (and others), Behavioral Retargeting, SMS/Email Marketing and Retention tactics.

We also have experience transforming every aspect of your eCommerce operations into a marketing effort. That means we'll help you optimize your onsite shopping experiences and customer services practices to maximize customer satisfaction and lifetime value.